Moodle (MoodleCloud)
Software Engineer (2023 - Present)
At MoodleCloud, the official hosted SaaS version of the Moodle LMS, I collaborate with a talented team of developers to maintain and enhance various subsystems supporting the MoodleCloud ecosystem. My role involves working with technologies like PHP, Symfony, Python, and Laravel, and ensuring the stability and growth of the platform used by thousands of educational institutions worldwide.
Key Contributions & Responsibilities:
- Customer Issue Resolution : Collaborate closely with the Customer Support Team to identify, troubleshoot, and resolve customer issues, often diving into the core Moodle PHP codebase and the Laravel administration portal to provide technical fixes and patches.
- Technical & Non-Technical Communication : Maintain clear communication with stakeholders, balancing technical detail with accessibility for non-technical users, and ensuring solutions are documented for future reference.
- Moodle Open Source Contribution : Contribute fixes and patches to the Moodle open-source community, ensuring that customer issues are addressed in upcoming releases of the platform.
- Dockerized Development Environment : Utilize a dockerized version of Moodle within my local environment, enabling me to seamlessly switch between Moodle versions and create tailored environments for specific scenarios.
- Dev Environment Creation : Spearheaded the creation of docker-based development environments for other MoodleCloud subsystems, including a Python provisioning application utilizing AWS SQS and a Laravel-based admin portal.
- MoodleCloud Datalake Project : Led the design and implementation of a Fluentd-based data pipeline, consolidating data from all MoodleCloud instances into a centralized data lake, producing powerful analytics and insights.
- Infrastructure Management : Maintain and optimize the distributed infrastructure of MoodleCloud, working with technologies like PostgreSQL, Nginx, PHP-FPM, and Redis to ensure high availability and performance.